USAA is unlike any other financial services organization. When you join us, you’ll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military,

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Who We Are

Our strength, stability and drive serve an important purpose. We are proud employers of a diverse workforce and inclusive of individuals with disabilities, military and spouses/partners, and a multi-generational workforce. In order to play a role on our team, you don’t have to be connected to the military yourself – you just need to share our passion for serving our members.

The USAA Standard

Defines the principles for how we aspire to develop our culture, deliver our mission, serve our members and live our brand.

  • Keep our membership and mission first
  • Live our core values
  • Be authentic and build trust
  • Create conditions for people to succeed

USAA makes a consistent effort to reinforce our culture, values and mission, through a variety of channels:

  • Our internal employee website, features news, member stories and videos
  • Regular employee meetings bring us all together to learn and share
  • Emphasis on behaviors important to our culture in performance reviews
  • Unique employee development programs

We’re committed to making yours a happy, healthy life.

What you do away from work is important to maintaining balance in life. USAA’s work/life benefits and rewards give you flexibility and conveniences to both maximize your time and simplify your life. We care about our employees and their families. That’s why we provide programs that support maintaining healthy lifestyles, achieving personal financial goals and balancing work and personal needs. Taking care of your own – it’s the essence of who we are and what we do. USAA careers provide a wealth of perks and benefits.

Military Support

  • Military leave to support training, deployments and active duty service
  • Military emergency leave
  • Military support groups
  • Onsite deployment advisers

Family Support

  • Child development centers (CDC)
  • Employee Assistance Program (EAP)
  • Child and elder backup care
  • Adoption assistance

Employee Support

  • Flexible work options
  • Business casual dress
  • Health and wellness programs

Onsite Conveniences

  • Free parking
  • Cafeterias
  • State-of-the-art fitness centers
  • Concierge services (My Helper)

Career Support

  • Leadership development programs
  • Job skills training
  • Business seminars, speakers and workshops
  • Assistance with college tuition and textbooks
  • License prep, exams and continuing education
  • Member Contact Learning via self-study, classroom facilitation and distance learning options

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