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USAA Careers, Culture, and Benefits
Our mission started with a promise: A commitment from a group of soldiers who vowed to take care of their own. One century later, our employees continue the legacy – one of service, loyalty, honesty and integrity. Wherever you are in life – a college graduate, a seasoned professional, a veteran or military spouse – you can join our team in making a difference for the members we serve. It’s time to see just how far your talents can take you.
Meet Our Employees
Dylan, Banking
Dylan comes from a family with a strong military background. The common values between the military and USAA motivated him to join our team in 2014. He now serves as a Bank Manager, where he helps form the foundation for USAA’s future by upholding our core values of honor, integrity, loyalty, and service.
Lekayshia, Customer Service
Between her time as an active Army Reserve member and all the great things she’s doing with us at USAA, Lekayshia knows what it means to serve. Since joining us, she has rapidly proven herself to be a rising star who’s “excited to continue my career at USAA for the vast amount of opportunity.”
Maverick, Insurance
Maverick’s passion for service has taken him from Miami to the Marines and now San Antonio. Here, he’s serving a new mission as part of USAA. An artist in his spare time, Maverick loves the combination of flexibility and support he receives at USAA to grow in his career while also pursuing outside passions.
Join Our Mission in Phoenix, Arizona
Discover meaningful work and a supportive culture at USAA’s Phoenix campus, where innovation, collaboration, and purpose come together. Nestled in the scenic Sonoran Desert, our 575-acre site features thoughtfully designed, copper-clad buildings that honor the surrounding landscape while embracing natural light and airflow throughout the facility.
Our Employees: The Heart and Soul of Our Member Connection
At the core of our success are our employees, whose diverse experiences and perspectives shape how we connect with our members. With a workforce spanning five generations, we foster a culture of continuous learning, offering each employee 32 hours of professional development annually. This commitment ensures that we bring the best version of ourselves to those we serve every day.
We create opportunities for employees to connect, innovate, and share interests and grow professionally. From awesome military acumen experiences like our ZeroDay PT wellness and teamwork programs to dedicated working groups focused on belonging in our lines of business. USAA delivers an exceptional career journey. Our Employee Impact Groups (EIGs) listed below are open to all employees; these groups are rich communities of employees and allies, key to talent and business impact.
Our Employees: The Heart and Soul of Our Member Connection
At the core of our success are our employees, whose diverse experiences and perspectives shape how we connect with our members. With a workforce spanning five generations, we foster a culture of continuous learning, offering each employee 32 hours of professional development annually. This commitment ensures that we bring the best version of ourselves to those we serve every day.
Financial Wellness
As a member of our team, you play a vital role in giving our members financial peace of mind. It only makes sense that we’d do the same for you. From tackling current financial stresses to planning for long-term savings, you’ll have access to across-the-board support.
Health & Wellness
Above everything else, your health comes first. With our resources, you’ll be able to support yourself and your family at each stage in life.
Time Off
Everyone needs a break. Take the rest you need — whether it’s for vacation or unexpected life events — with the time off benefits we have to offer. That way, you can feel refreshed and ready to continue accomplishing your best work with us.
Training & Development
When you join the USAA team, you’re starting a career that can last a lifetime. We give you the tools you need to continue learning new skills, so you can go further in your professional journey with us.
Other Benefits
There’s more to work than working. Between our many employee groups, discounts, and recognition programs, you can build a more connected network with your peers and save more money in unexpected places. All while making a meaningful difference for our members.
