From our beginnings in 1992 providing outsourced printing and mailing services, KUBRA has evolved to focus on digital and software solutions. Today, we offer the most complete and integrated suite of cloud-based customer experience management solutions available on the market. Our portfolio includes billing and payments, alerts and preference management, mobile apps, and utility mapping solutions. KUBRA is an operating subsidiary of the Hearst Corporation and provides performance-driven value to more than 365 clients and their customers across North America.
Storm Center Outage Mapping
The Storm Center™ outage map presents information on a map of your service territory and helps your customers, the media, elected officials, and regulators to visualize both the challenges you face and your restoration progress.
Alerts and Preference Management
Our Notifi® platform combines information about customers’ communication preferences with data from your back-office systems to automatically deliver the messages your customers want.
At KUBRA, our primary goal is to ensure better customer experiences for our clients. Our motto, “Experience Better” is more than a tagline, it’s our mission. As the leading provider of customer experience management solutions across North America, it is with great responsibility that KUBRA devotes itself to continued progress. KUBRA clients will experience better solutions, better support, better engineering—better everything. KUBRA vows to equip its clients to provide their customers with exceptional experiences and cutting-edge communication solutions.
KUBRA is committed to recruiting, developing, and promoting a diverse workforce while providing unique opportunities and career paths for our people. The KUBRA Diversity & Inclusion best practices sets the direction for our priorities, objectives and commitments in Canada and the U.S. It aligns with our organizational purpose and focuses on attracting and developing the best talent, providing advice and solutions for diverse client markets, and enabling the social and economic development of our communities through partnerships, research, volunteerism and corporate citizenship.
KUBRA Named Best Company for Women
KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, is proud to announce that it has been named on the 2020 list of Best Workplaces for Women in Canada. KUBRA, which got its start in Canada and also has offices across the U.S., received this honor after a thorough and independent analysis conducted by Great Place to Work®. “I am honored that KUBRA has been acknowledged for the work that we do to advance gender equality in the workplace,” said Rick Watkin, President and CEO. “Our commitment to the fair treatment of all employees is unwavering and we are cognizant of the importance of providing women with advancement opportunities.”