Clearlink, a SYKES company, partners with the world’s leading brands to extend their reach, drive valuable transactions, and deepen consumer insight. Clearlink has delivered millions of customers to its brand partners, including AT&T, CenturyLink, Progressive, and DISH, among others, through its customized marketing, sales, and technology platform. Established in 2003, Clearlink employs 2,000 sales, marketing, and technology professionals.
Clearlink’s strategy combines the best people with the smartest technology to provide intelligent marketing, sales, and data science solutions for the world’s leading brands. This connected approach to the customer experience results in a partnership committed to innovative thinking, rapid deployment, and impactful, long-term growth.
We focus on creating growth opportunities for our brand partners through a suite of marketing services powered by our high-performing teams and leading-edge technology. The result is faster deployment, more sophisticated targeting, and a world-class customer experience.
Close the loop between the online sales funnel and the offline call center. Using predictive analytics and intelligent call-routing systems, we match consumer intent with our expert in-house sales agents to provide a frictionless and personalized customer experience.
Unlock the power of your data to deliver unrivaled customer experiences. Billions of consumer data points and machine learning algorithms create predictive paths to conversion while self-improving feedback loops continually elevate your brand’s digital presence.
We are a true end-to-end partner in creating exceptional experiences for your customers. From agency marketing services and lead management to licensed sales and customer onboarding, our teams of experts can manage a specific need or the entire process.
The most connected customer experiences in the world start here. Billions of integrated data points and engagements inform each stage of the customer lifecycle, while sales and marketing experts provide the human ingenuity to make each interaction feel personal.
Our sales teams are highly trained, motivated and committed to providing the best customer experiences. Paired with cutting-edge technology, dedicated agents provide best-in-class service, resulting in happier and more loyal customers.
Our sales floor is high-energy and fun and encourages healthy competition and camaraderie among our agents. We offer great incentives, unique team structures, and regular giveaways, all in the name of working hard and playing hard.
Hit growth targets with agents who are laser-focused on selling your services. We hand-select our agents for their sales potential, coach them to expert status and give them maximum incentive to provide outstanding customer experiences.