Working with us is different. We strive to innovate and challenge expectations, and our whole business is built on integrity, honesty, and transparency. For our associates, that means we’ll treat you with respect and give you all the support you need to succeed, every day. Whatever you do within the business, you’ll work in a friendly, fun atmosphere and be encouraged to share your ideas and perspective. We know you’ll work hard, so we’ll show appreciation for all you do by creating a supportive environment where you can thrive.
At CarMax, we’ve revolutionized the auto industry by embracing innovation, using cutting edge technology, and by providing our customers with the honest, straightforward experience they deserve. From the minute they first interact with us to the moment they hit the road, our customers are getting an experience unlike anything they’ve ever had before. It is why we are the nation’s largest retailer of used cars. But none of what we do would be possible without the hard work and dedication of our more than 25,000 associates nationwide.
When you join our team at CarMax, you become part of a culture based on transparency, integrity, and an unwavering focus on doing what’s right, not only for our customers, but for all of our associates and the communities we live in as well. Bring your curiosity and we’ll provide you with opportunities to continue learning, to grow your skills, and to shape your career in ways you haven’t even imagined. We think differently here. We’re growing together. We’re redefining journeys.
As an associate at one of our Contact Centers, you’ll ensure we’re putting people first. You’ll handle a wide range of customer interactions and make it easy for them to buy and finance the right car for their needs, making their lives much easier. Whether you’re talking to a customer on the phone, working with them online, or answering their questions via text message, your care and empathy will give them the personalized experience they deserve.