A Community of Trustworthy Businesses

Better Business Bureau of Central, Northern and Western Arizona

1010 E. Missouri Ave.
Phoenix, AZ 85014

80 Employees

BBB Logo Transparent

BBB helps people find and recommend businesses, brands, and charities they can trust. Consumers, business owners, job seekers, law enforcement and government agencies trust and rely on BBB information. Why? They find everything they need in one place.

About Us

People today are overwhelmed with choices – and often unsure about where to find verified, unbiased information. There are more than 30 million businesses in North America alone and hundreds of thousands of sites around the world where people shop online. There are thousands of free and subscription websites that offer a range of information, including reviews, reports, directories, listings, and gripe sites. BBB is the one place you can find it all.

For over 100 years, BBB has helped people make smarter decisions and is evolving to meet fast changing marketplace needs.

What We Do

  • BBB sets standards for ethical business behavior and monitors compliance. Almost 400,000 Accredited Businesses meet and commit to our high standards.
  • BBB helps consumers identify trustworthy businesses – and those that aren’t – through more than 4 million BBB Business Reviews.
  • BBB sets standards for and evaluates thousands of advertisements each year to ensure that people can trust what advertisers say.
  • BBB sets standards for and evaluates the practices of thousands of charities so that donors know where their money is going.
  • BBB coaches businesses on ethical behavior helping them build stronger, trusting relationships with customers.

Our Mission

BBB’s mission is to be the leader in advancing marketplace trust.

Our Vision

An ethical marketplace where buyers and sellers trust each other

BBB Business and Community Center

For more than two years, BBB searched for the perfect property to offer its Accredited Businesses meeting and training space that would foster growth and innovation. With the support of the McMurry family, BBB now offers Accredited Businesses, partners and the general business community a campus to interact, share expertise and advance marketplace trust.

Located in Central Phoenix, the BBB Business & Community Center features seven rooms with seating capacities of up to 75 people. Equipped with flat panel wall displays, projectors, whiteboards, and more, the space offers a comfortable and trustworthy environment to advance ethical business.

Meeting rooms also available at our branch campuses in Lake Havasu City, Prescott, and Yuma.

Pricing Information

BBB Accredited Businesses and Affiliated Partners
Monday – Friday 8 a.m. to 4 p.m Free*
Monday – Friday before 8 a.m. and after 4 p.m. $30/hr

Non-Accredited Businesses and Unaffiliated Organizations**
Monday – Friday 8 a.m. to 4 p.m. $50/hr
Monday – Friday before 8 a.m. and after 4 p.m. $100/hr

*Restrictions Apply ** Organizations must be in good standing with BBB to reserve a room.

If your organization is not BBB Accredited and you are interested in learning more, please visit Accreditation.

Reserve a Room
Our hours are Monday- Friday 8 a.m. to 4 p.m. Weekend hours and rates available upon request. Visit reservations.arizonabbb.org to book a room.

reservations@arizonabbb.org | 602-212-2201

BBB is a Great Place to Work!

We’ve been able to make such a difference in Arizona due to our dedicated employees who live the brand every day! With over 80 employees in four campuses, we work hard to impact local communities while maintaining a positive and engaging company culture. In addition to a rewarding and stable work environment, employees enjoy a lunch meeting with the president/CEO each month, a quarterly paid day off to volunteer for the charity of their choice, company volunteer days, bi-annual team outings, theme days and more.


At this time, BBB offers the following types of benefits to employees who meet eligibility requirements:
BBB offers all full-time employees 13 paid holidays each year. Full-time employees also get their birthday off as a paid holiday.
Health Benefits
Employees are eligible to enroll in medical and dental insurance following 60 days of employment with BBB. BBB covers 50% of the employee’s premium for the first year, and 90% following the employee’s first year of employment.
401k Retirement Plan
Traditional and Roth 401k plans are available. Employees are eligible to participate in our 401k plan anytime following 60 days of employment with BBB. Employer contribution is 50% for every dollar up to 6% of employee’s annual salary. Employees are vested in the 401k plan after 3 years of continuous employment with BBB.
Long Term Disability
Long term disability insurance is covered 100% by BBB for every BBB employee. The benefit begins after 60 days of employment with BBB.
Life Insurance
Following an employee’s 60-day employment with BBB, employees qualify for life insurance. The plan provides $15,000 of coverage and is paid 100% by BBB.
Voluntary Benefits
Vision Insurance, Short Term Disability Insurance and Pet Insurance
Staff Volunteer Program
BBB employees may take a paid day to volunteer for a pre-approved charity of their choice once a quarter during work hours.
Other Benefits
Computer Purchase Loan Program, Tuition Reimbursement, Employee Training and Education Opportunities

Top Companies to Work for in Arizona

BBB Culture

BBB employees enjoy monthly-catered lunches, semi-annual staff outings and an annual holiday party in December. BBB also believes in giving back to the communities we serve. BBB hosts several charitable activities throughout the year to give employees the opportunity to give back time and resources to those in need.

Our Space

*These benefits are subject to change at the sole discretion of BBB. Some of these benefits are described more fully in summary plan descriptions (“SPDs”). If information on this site differs from information in these SPDs, master contracts, or master plan documents, the SPDs/master contracts/ documents shall govern in all cases. For more complete information regarding eligibility, cost, benefits, or any other questions concerning BBB’s benefits programs, please contact BBB’s HR department.