Culture at American Express

At American Express, we strive to live our values in all that we do. We back our colleagues in work and life by prioritizing well-being, fostering an inclusive culture, and supporting and rewarding personal and professional growth every step of the way. By facing each day with a strong sense of purpose, our colleagues are growing, learning and leading the way together.

Life at American Express

At #TeamAmex, our colleagues do challenging, purposeful work across a wide range of impactful roles. From reimagining how payment products can push the world forward, to providing insights and experiences that enrich lives and build business success, to earning our customers’ loyalty for the long haul – our careers stretch across skill sets, disciplines and industries.

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Work Flexibility

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex.

Amex Flex provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on the role and business needs, colleagues will either work onsite, in a hybrid model or fully virtual.


4-5 days per week in the office. For select roles that can only be performed in the office, those who cannot perform their roles effectively remotely, or for anyone who wants to come in every day.


A mix of in-office and virtual days, coming into the office 1-3 days per week on average. Leaders and colleagues will plan common days for in-person connection, collaboration and events.


Work from home exclusively or for the vast majority of the time.

Colleague Networks:
At American Express, we want you to be you

American Express has 14 dedicated Colleague Networks with more than 130 chapters worldwide. They bring together people who share common experiences, interests, and backgrounds— including disability, ethnicity, faith, gender, gender identity, generations, sexual orientation, and veteran status. Colleagues are welcome to join any network whether they are a member of the community or want to learn more and show their support. Currently, two in five colleagues engage in at least one network. In addition to our Colleague Networks, we have DE&I Councils in place to address Business Unit and local priorities.

Support through each stage of your life

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.

Comprehensive medical, dental, vision, life insurance, and disability benefits

Free access to global on-site Healthy Living Wellness Centers

Backup childcare and in-home care for adult loved ones

24/7 access to virtual doctors from virtually anywhere with telehealth apps

Free access to global on-site Healthy Living Wellness Centers

Free and confidential counseling services through our Healthy Minds program

With competitive base salaries, incentives, and savings programs, you can build your financial confidence and live well, now and in the future

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