Culture at Upgrade
Upgrade is looking for new team members who get excited about helping us to redefine banking by creating and delivering new and better solutions to our customers. Join a growing team of over 1,000 talented and passionate fintech engineering, product, marketing, compliance, operations, and service professionals. Come drive the transformation of financial services, solve big problems, and make a meaningful difference in people’s lives.
Life at Upgrade
At Upgrade, we like to tackle big problems and create innovative products that make a meaningful difference in people’s lives. We cultivate an inclusive and diverse environment and empower our customers and our teammates with knowledge and information. We don’t have all the answers but we never stop looking. Together we work hard, have fun and celebrate milestones.
- Call Center Customer Service Representative
- Call Center Customer Service Representative (Weekend Shift)
- Customer Service Phone Representative – Weekend Shift – Starting at $20 Per hr
- Customer Service Advisor (Card Payment) – Part Time – Starting at $21.00
- Customer Service Advisor (Card Payment) – Weekend Shift ($22.25)
- Customer Service Advisor- Email & Chat (In-Office)
Drive innovation, try something new, build great products and deliver amazing experiences to our customers.
Join a diverse work environment that promotes constant learning, testing and discovery together.
Make a difference in the lives of millions of people by empowering them with knowledge and access to affordable credit.
Employee Resource Groups
Pride supports Upgrade LGBTQ+ team members, friends, and allies within Upgrade and our communities. They create a safe, representative work environment for individuals that promotes diversity, equity, and inclusion across the organization.
Hispanic Heritage supports Hispanic coworkers, friends, and allies within Upgrade and our communities. They create a safe, representative work environment for Hispanic individuals that promotes diversity, equity, and inclusion across the organization.
Working Parents supports the network of working parents and allies within Upgrade and its community. They provide tangible, practical beneﬁt to individual team members of all types (regardless of gender identity/expression, sexual orientation or way of becoming a parent). The goal is to provide working parents support within Upgrade and its communities. Working Parents @ Upgrade will be a safe space to develop and cultivate skills to apply in their professional and personal lives to better position themselves as professionals and parents.
Black Professionals supports Upgrade’s black team members, friends, and allies within the organization and our communities. They create safe, representative work environments for individuals that promotes diversity, equity, and inclusion across the organization.
Join our network for updates on events, career openings, best practices, and more!