SCOTTSDALE, Ariz. (March 2, 2015) – GoDaddy, the world’s largest technology provider dedicated to small businesses, was presented with a Gold Stevie® Award in the Online Sales Team of the Year category. Additionally, the company won a Bronze Stevie® Award in the Contact Center of the Year (Over 100 Seats) Technology Industries category in the ninth annual Stevie Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world’s top sales awards, business development awards, contact center awards, and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business Awards(SM) and International Business Awards(SM).
This is GoDaddy’s fourth consecutive year of recognition by The Stevie Awards for Sales & Customer Service. GoDaddy serves approximately 13 million customers and is in 42 markets and 37 countries around the world. Customer satisfaction is determined using Net Promoter Scores (NPS) which routinely ranks GoDaddy global customer care interaction with the likes of Amazon and Zappos.
GoDaddy has more than 3,400 Customer Care specialists who provide technical assistance on a 24/7/365 basis to new and existing customers located around the world. Operating as “business consultants,” GoDaddy specialists also advise customers on products that best suit the needs of their small business at that point in time. This ability to provide world-class support and real-time product consultative services enables GoDaddy’s Customer Care team to a significant impact on the lives of small business owners.
“GoDaddy’s personalized service allows our customers to work smarter, not harder,” said James Carroll, GoDaddy Executive Vice President, International. “It’s an honor to be recognized in these customer service categories and a huge reward to help small businesses around the world by providing top quality care that helps them grow and flourish.”
Headquartered in Scottsdale, Arizona, GoDaddy has facilities across 14 other locations including California, Iowa, Massachusetts and Washington in the U.S. Globally, GoDaddy has locations in Brazil, Canada, India, Mexico, Netherlands, Singapore and the UK.
More than 100 members of several specialized judging committees determined the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging earlier this month.
“Entries to the Stevie Awards for Sales & Customer Service awards have more than doubled over the past three years,” said Michael Gallagher, president and founder of the Stevie Awards. “The widespread support of this program illustrates the importance of the functions it recognizes to business success. This year’s Stevie Award winners are the highest rated in the history of the awards, and we congratulate all of the winners on their commitment to excellence and innovation.”
More than 1,900 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 27 percent over 2014. Finalists were determined by the average scores of 139 professionals worldwide, acting as preliminary judges. Entries were considered in 54 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 50 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Business Development Achievement of the Year; and categories to recognize new products, services and solution providers.
The awards were presented to honorees during a gala banquet on Friday, February 27 at the Bellagio in Las Vegas. More than 500 executives from the U.S.A. and several other nations attended.
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.
About The Stevie Awards
The Stevie Awards are conferred in six programs: The American Business Awards, the German Stevie Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the Asia-Pacific Stevie Awards. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com, and follow the Stevie Awards on Twitter @TheStevieAwards.
Sponsors and supporters of the ninth annual Stevie Awards for Sales & Customer Service include Biz Talk Radio and ValueSelling Associates.
GoDaddy’s mission is to radically shift the global economy toward small businesses by empowering people to easily start, confidently grow and successfully run their own ventures. With more than 12 million customers worldwide and more than 59 million domain names under management, GoDaddy gives small business owners the tools to name their idea, build a beautiful online presence, attract customers and manage their business. To learn more about the company, visit www.GoDaddy.com.